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Ionic not swiping to the right

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‎05-18-2020 07:58 - last edited on ‎05-20-2020 10:14 by Fitbit Moderator

‎05-18-2020 07:58 - last edited on ‎05-20-2020 10:14 by Fitbit Moderator

Way too many bugs on my Ionic. Never had any trouble with the Charge HR!

 

I don´t get notifications any more. As I am trying to fix this, one tip is to swipe to the right to get to the menu there. However I am not able to swipe to the right! I have restarted it, several times. I can swipe to the left (where I find icons for Exercise, Alarm, Music, Coach). The other way is impossible.

 

Moderator edit: Updated subject for clarity

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‎05-20-2020 10:28 - last edited on ‎11-08-2024 13:46 by Fitbit Moderator

‎05-20-2020 10:28 - last edited on ‎11-08-2024 13:46 by Fitbit Moderator

@Tonje77 A warm welcome to the Community. Sorry for the delayed reply. 

Thanks for the troubleshooting tried and the details mentioned. I see where you're coming from. 

It sounds like the display on your watch isn't working at all. I've shared your post with our Support team and they will continue assisting you through email. Due to recent events affecting our operations, we may need more than 7 business days to respond.

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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