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Ionic not switching on

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‎06-27-2020 04:45

‎06-27-2020 04:45

My battery run out during an activity and won't switch back on now. All I get is 0% on screen. Have tried holding all 3 buttons but no joy

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‎06-27-2020 17:15

‎06-27-2020 17:15

Hi @Ladyb1975, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting. 

If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. 

 

Let me know if you have any additional questions, I'll be here.

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