help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not switching on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-27-2020 04:45

‎06-27-2020 04:45

My battery run out during an activity and won't switch back on now. All I get is 0% on screen. Have tried holding all 3 buttons but no joy

Best Answer
0 Votes
1 REPLY 1

‎06-27-2020 17:15 - last edited on ‎09-06-2025 09:32 by Fitbit Moderator

‎06-27-2020 17:15 - last edited on ‎09-06-2025 09:32 by Fitbit Moderator

Hi @Ladyb1975, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting. 

If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. 

Let me know if you have any additional questions, I'll be here.

Best Answer
0 Votes