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Ionic not syncing all info to the app

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‎07-03-2018 12:12

‎07-03-2018 12:12

After a bike ride I've noticed lately that when I sync to the app on my Android phone it is not showing route I took nor calories burned. It only give me the distant and I'm guessing the average speed which is not what it use to do. Is anyone else having this problem? Any suggestion to try?

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‎07-03-2018 12:20 - edited ‎07-03-2018 18:32

‎07-03-2018 12:20 - edited ‎07-03-2018 18:32

Do you get any map at all, or is it a map without the path recorded. 

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‎07-03-2018 13:25

‎07-03-2018 13:25

Same problem here.  Won't stay connected to WiFi.  It works ONLY if I reset as a replacement.  That day it will sync, but won't sync again after that UNTIL I do the reset as replacement again.  Frustrating

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‎07-03-2018 18:38

In response to MikeDmyterko

‎07-03-2018 18:38

Sorry @Saudaone I've lost you. you say you have the same problem with thecmap not being shown after a run .

 

You mention WiFi, be aware that WiFi only turns on when the ionic is being charged. 

I'm not sure what is meant by reset and replacement, a reset is a simple restart and requires no additional steps. 

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