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Ionic not syncing and HR sensors not flashing

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‎10-18-2020 11:37 - last edited on ‎10-19-2020 12:03 by Fitbit Moderator

‎10-18-2020 11:37 - last edited on ‎10-19-2020 12:03 by Fitbit Moderator

My Ionic stopped to sync friday - the time is not correct and its varying... and there is no led light blinking at the backside of the watch 😵 anyone??? 

 

Moderator Edit: Clarified subject

Ionic - IOS
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‎10-19-2020 12:02 - last edited on ‎07-11-2025 08:41 by Fitbit Moderator

‎10-19-2020 12:02 - last edited on ‎07-11-2025 08:41 by Fitbit Moderator

Hi @Sonal69, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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‎10-21-2020 23:59

‎10-21-2020 23:59

To kill Ionic screen when not being used, quickly spread the watch face with your.

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