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Ionic not syncing

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‎07-25-2018 01:55 - last edited on ‎07-27-2018 14:01 by Fitbit Moderator

‎07-25-2018 01:55 - last edited on ‎07-27-2018 14:01 by Fitbit Moderator

New Ionic - won't sync, can't find device on Wi Fi and unstable Bluetooth, what a disappointment! 

 

 

Moderator edit: Updated subject for clarity 

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3 REPLIES 3

‎07-25-2018 03:32

‎07-25-2018 03:32

Please stop shouting. It will not help solve your problem (and is against Community Guidelines)

 

What phone are you using?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎07-25-2018 03:41

In response to NellyG

‎07-25-2018 03:41

sorry at work and have to use upper case - nothing presonal. i'm using  iphone 6s. never had any issues with previous fitbits

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‎07-26-2018 17:07

In response to NANABIRD

‎07-26-2018 17:07

No worries. It should work with that phone. Have a read of THIS help article on syncing problems. Let us know if anything there helps.

 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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