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Hey there @SassyOne23, thanks for stopping by! Sorry to hear that your Ionic is not tracking your data accurately.
I'd like you to double check that there are no manually logged activities that could be deleting the active minutes, calories, and floors that you previously had. Typically, your data will be recalculated if you manually log an activity as the manually logged activity takes precedence over the data tracked while wearing your tracker at that point in time. For example, if I am wearing my tracker and walking and I reach 10,000 steps, then I go to the computer and manually log an activity that starts and ends at that point in time for say 1 hour, Fitbit will calculate how many steps you took and it may bring my step count to something below 10,000 steps. To clarify, activities should only be manually logged when you forget to wear your Fitbit.
You earn active minutes for activities at or above about 3 METs. Minutes are only awarded after 10 minutes of continuous moderate-to-intense activity. You can view the CDC’s recommendations on the CDC website.
If the same activity gives you active minutes one day and fewer active minutes the next day, remember that the intensity of exercise is key. Often what seems like the exact same amount of effort over the same distance in fact differs slightly enough to change your active minutes total.
Essentially active minutes are a measurement of time spent doing activity that is more intense than regular walking.
As you may know my friend, Fitbit trackers that count floors have an altimeter sensor that can detect when you're going up or down in elevation. Your tracker registers one floor when you climb about ten feet at one time. It does not register floors when you go down. So I would like to take that into consideration at the moment to verify the amount of floors that your Fitbit has tracked.
10 feet is an average between residential and commercial floor heights. If the floors you're climbing are shorter than 10 feet, you may find that the Fitbit tracker's floor count doesn't exactly match how many floors you've gone up. For example, if you climb 3 floors that are 8 feet tall (for a total gain of 24 feet), then the Fitbit tracker might only tell you 2 floors because it assumes that each floor is 10 feet tall and this is what happens to my at my granny's home. 
Another cause of inaccurate floors is moisture. Have you checked that already? For example, the pathway to the altimeter on the back of your tracker can become clogged temporarily with sweat.
The current OS for Ionic is 27.32.12.19, to update your tracker see: How do I update my Fitbit device?
I'd try restarting the Ionic just to refresh it internally. You can find the steps by clicking here.
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