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Ionic not tracking all of sleep

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‎06-12-2020 03:43

‎06-12-2020 03:43

I just recently bought the  Ionic but it never tracks my first couple of hours of sleep.  I’ve switched arms and even tried changing up the Dominant arm setting.

 

I’ve used the Charge 2 for several years with no issues.  I just tried the Charge 2 again and it worked fine. I could just sleep with that, but I really like using the alarm in the Ionic.

 

Tried searching where I found putting it real snug but I've already tried that.

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‎06-13-2020 16:18 - last edited on ‎10-07-2025 08:13 by Fitbit Moderator

‎06-13-2020 16:18 - last edited on ‎10-07-2025 08:13 by Fitbit Moderator

@rayban776 It's nice to see you on the Community. Thanks for the troubleshooting tried prior to posting. 

I appreciate the details mentioned and the research done. I would like you to restart your Ionic, following the tips on this article. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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