help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not tracking sleep

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-31-2018 15:42

‎10-31-2018 15:42

My ionic started being erratic with sleep tracking. It would start tracking at 2am when I knew I had been asleep since 10.30 ? Now it isn’t tracking sleep at all. I’ve tried reset. It has done this before & reset worked but not this time ?

Best Answer
0 Votes
2 REPLIES 2

‎10-31-2018 23:58

‎10-31-2018 23:58

How loose are you wearing your Ionic at bedtime? If it's quite loose, try tightening it a little to see if that makes any difference. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎11-01-2018 00:39

In response to N8teGee

‎11-01-2018 00:39

Thanks for reply - I don’t change the tightness. It is the same as I always wear it.

Sent from my iPhone
Best Answer
0 Votes