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Ionic not turning on after upgrade

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‎08-17-2020 13:37 - last edited on ‎08-18-2020 17:34 by Fitbit Moderator

‎08-17-2020 13:37 - last edited on ‎08-18-2020 17:34 by Fitbit Moderator

I upgraded the watch a few days and as the watch would sync, I turned the watch off and now it will not start? I feel its something to do with the upgrade. Any ideas? 

 

Moderator Edit: Clarified subject

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‎08-18-2020 17:33

‎08-18-2020 17:33

@Toddy88 A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

I appreciate that you mentioned your watch isn't turning on after you installed the latest firmware version. I would like you to restart your watch and let me know if it turns on after this. 

 

I'll be around if you have any additional questions. 

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