help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not turning on, even after restart 💔

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2020 01:02 - last edited on ‎07-16-2020 16:18 by Fitbit Moderator

‎07-16-2020 01:02 - last edited on ‎07-16-2020 16:18 by Fitbit Moderator

It was on yesterday and without warning that the battery might be dead, it just stopped working. So I put it on to charge but the green light on the back was out. I checked my dashboard in the fitbit app this morning and its telling me its 90% charged. I'm abit gutted that it might be broke 😔

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎07-16-2020 08:54

‎07-16-2020 08:54

My Ionic does the same.  If I turn it off to reset it if I let the battery drain it won't turn back on or charge.  After letting it sit about 3 days then it will turn back on and charge. Really what's up with that. The watchfaces will not switch over either, continously says it's updating and never does.  This is very frustrating, I never had problems before with either of these issues. I only 36 apps loaded, not 38 as stated but still won't load watchface.  Is there any solutions to these frustrating issues?

Best Answer