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Ionic not turning on

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‎07-08-2019 10:47 - last edited on ‎07-09-2019 11:42 by Fitbit Moderator

‎07-08-2019 10:47 - last edited on ‎07-09-2019 11:42 by Fitbit Moderator

I've tried cleaning it, charging it for two hours, and pressing the buttons and it still won't turn on. I've had this less than a year. 

 

Moderator edit: Updated subject for clarity 

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‎07-09-2019 11:41

‎07-09-2019 11:41

Welcome to the Community @pikabri94. Thanks for the details mentioned. I appreciate the troubleshooting tried. 

 

Since, you've tried the recommended troubleshooting; I've shared your post with our Support team, they will continue assisting you on this. 

 

I'll be around if you need further assistance. 

 

 

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