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Ionic not turning on

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‎01-13-2020 18:30

‎01-13-2020 18:30

I bought a Fitbit Ionic last year. It had some problems disconecting from my phone. The actual problem doesn't resolve by the app or the two button reset. 

What can I do?

thanks in advance,

Sebastián

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‎01-14-2020 07:58

‎01-14-2020 07:58

Try a Factory Reset by swiping left to Settings and then About, Factory Reset.

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