11-07-2019
16:15
- last edited on
11-07-2019
18:48
by
SilviaFitbit
11-07-2019
16:15
- last edited on
11-07-2019
18:48
by
SilviaFitbit
I didn't wear my ionic for like a week. It died. When I recharged it, it was stuck on the last date i wore it. Also the time didn't change. Its 1/2 hr. fast. None of the leds on the back are blinking, but it does count my steps. Also the fitbit app tells me to make sure my device is on.
Moderator edit: Updated subject for clarity
11-07-2019 16:40
11-07-2019 16:40
The time is set automatically when you sync with your device. For the other, try a Restart and do it several times if necessary.
11-08-2019 17:54
11-08-2019 17:54
11-09-2019 07:45
11-09-2019 07:45
Contact Customer Support.