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Ionic not working after swimming

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‎07-24-2019 05:18 - last edited on ‎07-25-2019 10:29 by Fitbit Moderator

‎07-24-2019 05:18 - last edited on ‎07-25-2019 10:29 by Fitbit Moderator

Ionic has been acting weird ever since I wore it swimming. Battery discharges faster and sometimes just drops 20-30%. Screen was doing some funny stuff (shuffling around the apps, choosing workouts for me, not letting me swipe to what I want to look at) and is now blacked out except for the white ring around the outside. I've had this thing for 7 months and already it's just a paperweight. And I thought the blaze was bad

 

Moderator edit: Updated subject for clarity 

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‎07-25-2019 10:39 - edited ‎07-25-2019 10:39

‎07-25-2019 10:39 - edited ‎07-25-2019 10:39

Welcome to the Community @McSke. Thanks for the detailed information you've shared. 

 

I would like you to troubleshoot this with me. You can try restarting it and try charging it using different USB ports. 

 

Let me know if you get the screen working. Robot Happy

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