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Ionic not working following short swim

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‎07-16-2019 04:48

‎07-16-2019 04:48

My Ionic has been having issues after I went for a short swim recently. The following issues have been occuring but not all concurrently:

 

* The clock has stopped and then started again 15 minutes behind time

* The watch was not syncing with the app

* The side buttons stopped working 

* The watch face has become less responsive 

 

Has anyone had similar issues? Is there any other fix aside from sending in back to Fitbit?


Thanks in advance for any thoughts,

Kieran 

 

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‎07-16-2019 06:05

‎07-16-2019 06:05

I have the same problem. On holiday, 50% battery and went into the pool with my kids. Watch worked fine in the pool. Not long after being out of the pool it stopped. Blank screen as if the battery is dead. It now won’t charge! Tried a reset too and nothing 🙈

I am so annoyed as it is supposed to be waterproof 

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