07-29-2019 04:32
07-29-2019 04:32
I have read that people who's ionics have stopped working is usually after the warranty has run out if you are in a EEA country you have 2 years warranty not 1
I hope this helps.
07-30-2019 06:36
07-30-2019 06:36
It's great to see you around @Lisajayne16. I appreciate that you've shared this information in the Forums.
If any one is having any issue with their tracker, they can always contact us and we'll provide you with the options available which are based in the Fitbit Warranty.
Hope I can continue seeing you around!
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08-06-2019 00:41
08-06-2019 00:41
Hi just to let.you know that fitbit replaced my ionic for free as it was u der the 2 year warranty
08-07-2019 12:56
08-07-2019 12:56
Thanks for getting back @Lisajayne16. Sorry for the delayed reply.
I'm glad to hear that Fitbit replaced your Fitbit Ionic because you had 2 year warranty.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.