Ionic notification actions not syncing to Phone

[Ravicnv]

When I get a message or a mail notification on Ionic, actions like read or delete performed on Ionic is not reflecting in the Mobile. I use a Moto G5.

[SilviaFitbit]

@Ravicnv Welcome to the Community. Thanks for the details mentioned. 

I would like you to make sure you've set your notifications properly in your Ionic. Also, please reply to the following questions to gather more information about what you're experiencing: 

- Are you using Quick Replies?

- Do you reply to the notification and then the text doesn't show on your phone?

- Are you deleting the notification from your Ionic and then it doesn't delete from your phone? 

Additionally. please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements. 

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features.

Keep me posted about the actions not syncing to your phone.