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Ionic notifications not working

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‎03-18-2020 19:16 - last edited on ‎03-26-2020 14:25 by Fitbit Moderator

‎03-18-2020 19:16 - last edited on ‎03-26-2020 14:25 by Fitbit Moderator

Hi, help please. 

When I press test notification button, my Ionic receives and displays the test call.

However I cannot receive any txts, emails or WhatsApp messages.

I have followed Fitbit self help instructions but no change. 

Help please 

Wayne

 

Moderator edit: Updated subject for clarity

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‎03-26-2020 14:23

‎03-26-2020 14:23

@Berties A warm welcome to the Community. Sorry for the delayed reply.

 

I appreciate the troubleshooting tried and the details mentioned. I would like you to confirm that you've tried the procedure mentioned in this article.

 

If you keep experiencing this, please let me know which mobile device you have and if you're receiving call notifications. 

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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