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Ionic only showing SIMPLE sleep data

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‎10-03-2017 10:11

‎10-03-2017 10:11

I got the ionic and love it but am extremely frustrated. Is anyone else having this issue?

 

the past two nights the sleep data that records has only been the simple version. 

 

Ive used the Charge HR 2 and have had the sleep stages recorded every single night, I've changed nothing but swapped out to the Ionic. 

 

Is is anyone else having this issue? I checked the help page but it just says things like not wearing tight enough etc, and those things are not a problem. I'm sing the Ionic in the same exact way I used the Charge

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2 REPLIES 2

‎10-03-2017 12:33

‎10-03-2017 12:33

I'm seeing the same issue -- 4 of the first 7 nights I've worn Ionic I've only gotten simple sleep data. I had a Blaze before this and it only happened about once a month.

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‎10-03-2017 17:43

In response to C0ltrain

‎10-03-2017 17:43

This is happening to me as well. The 1st night I wore it it tracked the sleep stages. But the past 4 nights it is only tracking the simple sleep data and i have to manually enter the time i went to bed and the time i woke up

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