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Ionic orange band is fading

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‎10-21-2018 23:04 - last edited on ‎10-22-2018 04:37 by Fitbit Moderator

‎10-21-2018 23:04 - last edited on ‎10-22-2018 04:37 by Fitbit Moderator

Hi my wife brought me the orange fitbit ionic for Christmas 2017. Excellent tracker I have used it to time my swimming time and record my stats in the gym. Never had any issue other then the orange has faded all around it and now it's no longer. Has anyone else had this cosmetic issue and what have you done to resolve it.

 

Please help

 

 

Moderator edit: updated subject for clarity

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‎10-22-2018 04:36 - edited ‎02-06-2024 07:38

‎10-22-2018 04:36 - edited ‎02-06-2024 07:38

Welcome on board @Ajcooper, it's nice to see you here! Sorry to hear about your Orange wristband discoloring. The best course of action would be to clean the band (pro-tip: mild detergent works wonders!), you can always find a guidance at: How do I clean my Fitbit device?.

If your band is still dirty after a good cleaning, please reach out our Support Team for assistance. We'd be happy to see if there's more we can do to help!

Maria | Community Moderator, Fitbit


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