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Ionic problems gone blank and blue gree bars on screen

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‎10-01-2018 14:11

‎10-01-2018 14:11

My fitbit Ionic started acting up after a swim yesterday. First the screen would not respond, so I was unable to track my steps or anything on the watch. The time was fine. Today the screen has completely gone blank and the back of the watch where the green lights would blink, has gone dark. No green lights. The watch should be fully charged because I charge it every night. Any suggestions?
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‎10-01-2018 23:29

‎10-01-2018 23:29

Try restarting it several times (though I kind of doubt that will fix it - but worth a shot). If it doesnt you will need to contact Support (link in my signature)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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