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Ionic quit syncing with my Galaxy S8

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‎08-05-2019 14:45 - last edited on ‎08-06-2019 07:33 by Fitbit Moderator

‎08-05-2019 14:45 - last edited on ‎08-06-2019 07:33 by Fitbit Moderator

Ionic quit syncing with my galaxie s 8 after I let the battery completely drain by accident

 

Moderator edit: Updated subject for clarity 

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‎08-06-2019 07:32

‎08-06-2019 07:32

Welcome to the Community @Rbredeso. Thanks for letting me know the phone you're using. 

 

I would like you to double check that you've charged your Fitbit device. If your Ionic is fully charged but it's still not syncing please follow the tips mentioned in this article: Why won't my Fitbit device sync?

 

Let me know how it goes. I'll be around if you need further assistance. 

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