Ionic resets but won't turn back on - help!

[m4fun]

Fitbit Ionic battery drained and shut off, put on the charger as normal but won't charge or show charging. I followed procedures to reset, and it will show the logo then diming phase-out, and vibrate, but then won't turn back on. Have tried pressing all buttons, and just the two, same thing... logo shows, dims, vibrates, then nothing.  I did notice a slight background light but then nothing.

I've cleaned both the watch back and charging magnetic strip.  I'll keep trying.

Other suggestions.  Now day 2 without it, I feel naked without my Fitbit!

-Mike

[JuanFitbit · Accepted solution]

@m4fun Nice to see you around. Thank you for your report and efforts. 

As you already tried the recommended steps, please have a chat with us or give us a call. Click here to get connected. 

See you around.

[m4fun]

Unfortunately, they won't replace due to warranty.  Grrrr.