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Ionic restarting when using Deezer and exercise

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‎01-10-2019 09:13 - last edited on ‎01-11-2019 15:46 by Fitbit Moderator

‎01-10-2019 09:13 - last edited on ‎01-11-2019 15:46 by Fitbit Moderator

Hi, I have an issue when I use the deezer app and also the exercise app in my Ionic, after a few minutes the watch is restarted, then my exercise routine file is lost. 

I need help to solve this problem. 

 

Moderator edit: Updated subject for clarity 

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‎01-11-2019 15:45 - edited ‎01-11-2019 15:46

‎01-11-2019 15:45 - edited ‎01-11-2019 15:46

A warm welcome to the Community @Tronky. Thanks for the details that you've mentioned. It's pretty weird that your Ionic is restarting when you're using Deezer. I would like you to restart your watch and make sure you've properly set the Deezer app.

 

Hope this helps! Keep me posted.  

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-15-2019 14:47

In response to SilviaFitbit

‎01-15-2019 14:47

I have a identical problem with my Ionic.

After 15 to 25 minuts it restarts and i have to start app and workout on watch all over. I have tried reinstall deezer, re connect watch to mobile several times with no luck.

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