Ionic's GPS stopped working around January

[tik27]

December 31 is the last time the watch has tracked GPS.

I have tried:

1. Factory Reset
2. Restarting watch
3. Starting an exercise, then pausing (searching...... on top) and leaving the watch on my driveway(clear sky).  I came back 1 hour later, and the watch still says searching and has eaten about 1/4 of the battery.
4. Written an app that uses getCurrentPosition api.  That call never responds.

There was a period around January that the screen stopped responding, but that cleared up after 3 days.

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@tik27 Hey there. Sorry for the delayed reply. 

Thanks for taking the time to post the troubleshooting you've performed. I've shared your post with our Support team and someone will respond as soon as possible. Due to recent events affecting our operations, we may need more than 7 business days to respond. 

I'll be around if you have any additional questions. 

[Drumrunner]

Mine has never consistently worked. Maybe 1/3 at best. A few months ago it quit connecting entirely. Garbage. Support is no help. 

[tik27]

Funny enough after not working it starting working again 5 days ago, randomly after not working for 6 months(and i would periodically check during all this time).  Have no idea....