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Ionic's battery isn’t lasting

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‎05-11-2020 23:14 - last edited on ‎05-12-2020 16:09 by Fitbit Moderator

‎05-11-2020 23:14 - last edited on ‎05-12-2020 16:09 by Fitbit Moderator

Hi Fitbit after the update happened my charge isn’t lasting 2 hours can you advise please thank you 

 

Moderator edit: Updated subject for clarity

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4 REPLIES 4

‎05-12-2020 16:22

‎05-12-2020 16:22

@Parkrunner21 A warm welcome to the Community. Thanks for letting me know that after updating your Ionic your battery isn't lasting as before. 

 

In this case, I've shared your post with our Support team and someone will reply to you as soon as possible. Due to recent events affecting our operations, we may need more than 7 business days to respond.

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-12-2020 22:33

In response to SilviaFitbit

‎05-12-2020 22:33

Thank you xx

Sent from my iPhone
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‎05-13-2020 14:32

In response to Parkrunner21

‎05-13-2020 14:32

I have noticed the same thing in the last 2 days. I charged it to 100% last night and I charged it middle of the day.  at 5:00 pm it is now down to 25%.  

 

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‎05-17-2020 03:16

In response to BarbaraVA

‎05-17-2020 03:16

Have you had any joy yet with your Fitbit battery not lasting

Sent from my iPhone
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