04-26-2018 06:25 - last edited on 05-01-2018 08:04 by MarreFitbit
04-26-2018 06:25 - last edited on 05-01-2018 08:04 by MarreFitbit
My ionic battery has started playing up after obly 5 months . Its bot lasting a day. I charged it to 100 percent this morning and put it on. Within an hour it was down to 50percent. Im really not impressed with this watch
Moderator edit: updated subject for clarity
04-26-2018 07:05
04-26-2018 07:05
I was just thinking today how good my battery life is! I have had mine about 6 months too and tonight it was 4 days and on 20 % when I charged it so would have got 4 1/2 to 5 days. Which doesnt help you. Try restarting it a couple of times. If that doesnt improve it the you will need to contact Support. It should still be under warantee. Link in my signature
Helen | Western Australia
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05-01-2018 08:06
05-01-2018 08:06
Welcome to the Fitbit Community @Angel46, hope you're doing great today! Consider these tips when you want to conserve battery life:
Thanks for you help my friend @NellyG!
Give this a go and let us know if you see an improvement with the battery life.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-16-2019 16:28
05-16-2019 16:28
So basically, all the reasons why we bought this watch we now have to disable in order for it to just run like a regular watch. What's the point in buying this watch if this is what happens? My ionic is now only lasting 2 days, and I've had it for 9 months.
05-16-2019 17:37
05-16-2019 17:37
Unfortunately, I have had the same issue with this watch and it is very upsetting! I contacted support and because I am out of warranty, they offered me a 25% off discount. No thanks! If I am not even going to get a full 2 years out of this product, why would I continue to purchase it on a discount, just to replace it again! I was told to turn all the features off that basically make it a smart watch...Makes no sense! I was an avid fitbit user until this issue! Mine won't charge above 5% and it gets super hot. I have tried new chargers, plugging it into my laptop etc. nothing works!
I was at least relieved because I still had my Charge 2....it lasted for a week and now the same exact issue! I don't understand it
06-10-2019 09:05
06-10-2019 09:05
Hi!
I’ve the same issue with my fitbit ionic. The battery only last a day! And now i couldnt turn it on although im charging it. I’ve never encounter this problem with my previous two fitbits(alexa and charge2). This is so frustrating!
06-10-2019 09:26
06-10-2019 09:26
I’ve this fitbit ionic since last year in August if not mistaken.
06-23-2019 22:10
06-23-2019 22:10
My watch few months past warranty suddenly no longer lasts 24 hours. Help is no help at all.this company no longer cares about the users.
06-23-2019 22:11
06-23-2019 22:11
This company cares not for the users. Out of warranty out of luck.long time loyal no more.