Ionic's display became dull

[aleyva]

My Ionic’s display recently became very dull and you can barely see the display. I have tried a hard reset and switching the clock face. Not sure what else to do as this was very sudden and random. The ionic did not take any damage and everything else still works perfectly on it.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@aleyva Welcome to our Fitbit Community. I totally understand how you feel about the screen issue that your Fitbit Ionic has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.