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Ionic's display is blank after swimming

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‎03-13-2021 15:09 - last edited on ‎03-13-2021 17:10 by Fitbit Moderator

‎03-13-2021 15:09 - last edited on ‎03-13-2021 17:10 by Fitbit Moderator

My ionic went from about 50% charge to 0% after swim. Went to charge it, stays at 0. Tried reset because the diamond logo was on the screen and nothing else. Now screen is blank and won't operate at all. Any ideas?

 

Moderator Edit: Clarified subject

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‎03-13-2021 17:09 - last edited on ‎12-09-2025 10:39 by Fitbit Moderator

‎03-13-2021 17:09 - last edited on ‎12-09-2025 10:39 by Fitbit Moderator

@DeeJaynes Hi there. Thank you for the troubleshooting tried prior to posting. 

Since a restart has been performed and the Ionic's display isn't working, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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