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Ionic's firmware update - feedback

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‎10-24-2019 07:17 - last edited on ‎10-25-2019 06:45 by Fitbit Moderator

‎10-24-2019 07:17 - last edited on ‎10-25-2019 06:45 by Fitbit Moderator

Why do you constantly take things away with your updates? What I loved on the Ionic is the alarm clock and unlimited snoozing.  Now you have to limit it to 2 like the other watches.  Please bring it back.

 

Moderator edit: Updated subject for clarity 

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‎10-25-2019 07:08 - last edited on ‎01-14-2025 07:28 by Fitbit Moderator

‎10-25-2019 07:08 - last edited on ‎01-14-2025 07:28 by Fitbit Moderator

@gabesdaddee It's great to see you around. I'll be glad to clarify your questions. 

The snoozing option on your Ionic hasn't changed, this new firmware update changed the interface of your watch. You can still snooze the alarm as many timers as you want. Ionic automatically goes into snooze mode if you ignore the alarm for more than 1 minutes. Could you please try setting the alarm once again?

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎10-25-2019 07:13

In response to SilviaFitbit

‎10-25-2019 07:13

Thanks Silivia!  I will give it a shot and keep you posted!

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‎10-26-2019 17:45 - last edited on ‎01-14-2025 07:28 by Fitbit Moderator

In response to gabesdaddee

‎10-26-2019 17:45 - last edited on ‎01-14-2025 07:28 by Fitbit Moderator

@gabesdaddee Thanks. Keep me posted. 

In the meantime, you may want to participate in our Discussions Board. You could share tips of Eat Well, Sleep Better and more. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎10-26-2019 18:43

In response to SilviaFitbit

‎10-26-2019 18:43

Thanks for your help, but still not what it was.  Tested a couple of times and noticed it shuts off with using left button.

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