help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic's screen won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-25-2019 15:23 - last edited on ‎05-26-2019 06:12 by Fitbit Moderator

‎05-25-2019 15:23 - last edited on ‎05-26-2019 06:12 by Fitbit Moderator

I've had my ionic for around a year and yesterday the screen went off and wont come back on. My phone showed it had medium battery  but no life in ionic . Any help appreciated as it's a lot of money for something to last a year

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎05-26-2019 06:17

‎05-26-2019 06:17

Welcome to the Forums @Angiemayh.

 

Thanks for bringing this up and sharing the issue that you are experiencing.

 

I will be moving this thread to the Ionic board as I think it is better suited for it.

 

After checking, I could see that you have gotten in touch with our support team about this. Please continue talking about it with them. I am sure that they will be more than happy to help you find a solution to this situation.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes