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Ionic says "Data not cleared, sync and try again."

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‎08-01-2021 23:59 - last edited on ‎08-02-2021 11:27 by

‎08-01-2021 23:59 - last edited on ‎08-02-2021 11:27 by

My watch is displaying an X with a red circle around it. It also says data is not cleared, sync and try again. Can anyone help me with this ? Thanks

 

 

Moderator edit: subject for clarity 

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‎08-02-2021 11:26

‎08-02-2021 11:26

Welcome to the Fitbit Community, @speedracer45.

 

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

 

Have a nice day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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