help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic says "syncing apps"

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-04-2020 18:13 - last edited on ‎02-05-2020 09:23 by Fitbit Moderator

‎02-04-2020 18:13 - last edited on ‎02-05-2020 09:23 by Fitbit Moderator

Ionic app keeps saying “syncing apps” and my steps are not transferring over to my ActiveFit app. Whyyyyyyy????

 

Moderator edit: Updated subject for clarity 

Best Answer
1 REPLY 1

‎02-05-2020 09:28

‎02-05-2020 09:28

@mommafiori It's nice to see you on the Community. Thanks for the details mentioned. 

 

If your Ionic isn't syncing, please try this troubleshooting. Could you provide me with a picture or a screenshot of the message you're receiving?

 

Regarding your inquiry about Fitbit not syncing with ActiveFit app, you may want to revoke access to it, follow the steps mentioned in this article. 

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes