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Ionic scree went blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-10-2021 20:10 - last edited on ‎12-18-2021 02:52 by Fitbit Moderator

‎12-10-2021 20:10 - last edited on ‎12-18-2021 02:52 by Fitbit Moderator

It's on it vibrates and it lights up but it's just a dark screen. it won't reset. Is it trash now?

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎12-11-2021 00:50

‎12-11-2021 00:50

Hi @Xavier1pl - if its on does it sync with the Fitbit App?

Does it respond to swipe?

If the display is just dim it might be in sleep mode.

if it syncs then try changing clock face from the Fitbit App, in case the current clock face has a fault..

Would advise against a factory reset [it may destroy the watch] but a restart may help - How do I restart my Fitbit device? 

 

Author | ch, passion for improvement.

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