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Ionic screen fading and showing lines

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‎06-24-2021 07:27 - last edited on ‎06-25-2021 11:52 by

‎06-24-2021 07:27 - last edited on ‎06-25-2021 11:52 by

Hello

Having enjoyed using my Fitbit it was a surprise when I went to sync today and noticed my Home Screen is faded and occasionally displays horizontal blackout lines. I also encountered some half screen distortion when resetting the Fitbit - advice would certainly be appreciated 

Matt

 

 

Moderator edit: subject for clarity 

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‎06-25-2021 11:56

‎06-25-2021 11:56

Welcome to the Fitbit Community, @KiwiMatt.

 

Thanks for the details shared in your post and for already trying to resolve the issue by doing a restart. I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device? 

 

Additionally, I recommend confirming that your Fitbit app is updated to the latest version: How do I update the Fitbit app?

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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