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Ionic screen freaks out after getting wet

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‎06-14-2018 12:16

‎06-14-2018 12:16

Took my ionic for a quick dip in the pool. No more than 3' deep at any point in time. Now it keeps pulling down the notification screen randomly and entering the exercise app on its own. Tried hard rebooting and there's no visible water in/under the screen. Any idea how to get it to stop? I thought the ionic was rated for swimming/pool use. 

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1 REPLY 1

‎06-15-2018 01:53

‎06-15-2018 01:53

It should be resistant to 50 m. I swim regularly in mine with no problems. If several restarts dont get it back on track try a factory reset (settings app on watch and scroll down to About). If that doesnt work you will need to contact Support (link in my signature )

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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