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Ionic screen is black and won’t respond

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‎12-19-2020 13:30 - last edited on ‎12-21-2020 10:49 by

‎12-19-2020 13:30 - last edited on ‎12-21-2020 10:49 by

My Fitbit screen has just gone black and isn’t responding to anything.

I have tried the reset by pressing the left button and the bottom right one which I think does restart it but the screen still remains black

Can anybody help?

fitbit is less than a year old

 

 

Moderator edit: subject for clarity 

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1 REPLY 1

‎12-19-2020 15:33

‎12-19-2020 15:33

@Martin33, if your won't respond when you try to restart it, you will need to contact Support. Click on the Help link at the bottom of this page, and then select Get Support link on the help page that opens.

Best Answer