The screen on my new ionic is not flush. There is a considerable gap between the top of the screen and the bezel. Is this normal? The shop where I purchased it states that it is normal.
Here is a photo in the dark illustrating the problem.
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All three of the ones I've tried have displayed the same problem. It's only visible when the brightness is set to maximum and in a very dark room. Under normal usage/backlight it isn't visible. Well not from my experience anyway. Like I said though I've had 3 different ones and they are all the same, so I'm willing to bet the majority are like that.
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@Kwono1 wrote:Hi Nate,
Thanks for your update. I sure hope Fitbit can help me out with this. My screen isn't on maximum brightness. It's on normal. It also doesn't show the leak I have on the right side. I paid $500nzd for this. That's a big sum of money for me. Surely this wasn't meant to be designed this way. Fitbit, can you help me out please.
No problem.
Yes that does seem to be a problem if it's effecting every day use. My second Ionic had a crooked screen, that effected my every day use of the device so back it went.
Hope fitbit sort it out for you.
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