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Ionic screen problem

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‎09-05-2018 02:00

‎09-05-2018 02:00

My Ionic screen is glitching.
please see the white vertical line on the right side of the screen.
This glitch remains even when backlight is off. it seems there are air gaps between actual display and screen cover ? what should i do?ionic.pngionic2.png

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‎09-05-2018 04:45

‎09-05-2018 04:45

All you can do about it is contact Support (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-05-2018 04:45

‎09-05-2018 04:45

All you can do about it is contact Support (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎09-05-2018 20:03

In response to NellyG

‎09-05-2018 20:03

Thank you for your advice. 

I went fitbit support (live chat) and they are going to send me a new Ionic.

This is going to be coverd by warrenty and I'm very satisfied with the support programm.

 

 

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