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Ionic seems to have stopped working and will not charge

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‎05-11-2020 09:41

‎05-11-2020 09:41

Hi my ionic has stopped working and will not charge - have tried the restarting and cleaning

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4 REPLIES 4

‎05-11-2020 10:16

‎05-11-2020 10:16

Would like to know what I can do about my ionic it just has a black screen and it won’t charge 

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‎05-11-2020 11:36

In response to Val60

‎05-11-2020 11:36

Hello . The same happened to me. You need to press the single button on the left and the bottom button on the right at the same time and hold it until you get the Fitbit logo and charge it for 2 hours.

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‎05-12-2020 04:48

In response to Lockdown20

‎05-12-2020 04:48

Thank you so much this worked!

Sent from my iPhone
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‎05-12-2020 08:05

In response to Val60

‎05-12-2020 08:05

You are most welcome. We all have to help each other if we know the answer. Stay safe and well.

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