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Ionic set up difficulty

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‎12-12-2020 10:46 - last edited on ‎12-13-2020 11:33 by

‎12-12-2020 10:46 - last edited on ‎12-13-2020 11:33 by

Done Bluetooth connection, done WiFi connectivity and cannot get past in gray Fitbit logo and have repeated this 6 times, I guessing it needs to do a firmware update, help needed to for what happens next ?

 

 

Moderator edit: subject for clarity 

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‎12-13-2020 11:32

‎12-13-2020 11:32

Welcome to the Fitbit Community, @AndrewBaker.

 

Thank you for sharing the details of the issue you're experiencing. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

Have a great day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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