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Ionic showing a clock error message

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‎09-10-2019 08:52 - last edited on ‎09-11-2019 07:44 by Fitbit Moderator

‎09-10-2019 08:52 - last edited on ‎09-11-2019 07:44 by Fitbit Moderator

I get a Clock error message on the face, which I have been able to fix but it will be fixed for a day and than the error message comes back. Also, non of the apps seem to working. I click on them and nothing happens. Despite all these issue the watch does keep track of all my information. But none of the features are working

 

Moderator edit: Updated subject for clarity 

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‎09-11-2019 07:58

‎09-11-2019 07:58

A warm welcome to the Community @dow3403. Thanks for the details mentioned and the troubleshooting tried. 

 

I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

I'll be around if you need further assistance. 

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