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Ionic showing a red exclamation point with triangle.

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‎04-26-2020 12:55 - last edited on ‎04-29-2020 11:49 by Fitbit Moderator

‎04-26-2020 12:55 - last edited on ‎04-29-2020 11:49 by Fitbit Moderator

Iconic has been going dead way faster than normal lately. Went dead overnight. Won’t recharge and now has this red exclamation point with red triangle. I’ve tried all the reset methods and can’t find a solution. Any ideas? 

 

Moderator edit: Updated subject for clarity 

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‎04-29-2020 11:52

‎04-29-2020 11:52

@Rybri79 Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for letting me know that you're seeing a red exclamation point with triangle on your watch's display. I appreciate the troubleshooting tried. 

 

I've taken the liberty to share your post with our Support team, they will continue assisting you through email, due to recent events affecting our operations, we may need more than 7 business days to respond. 

 

I'll be around if you have any additional questions. 

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