01-28-2020
15:53
- last edited on
01-29-2020
14:46
by
SilviaFitbit
01-28-2020
15:53
- last edited on
01-29-2020
14:46
by
SilviaFitbit
I noticed that there's a vertical white line on my screen. I tried restarting and rebooting my ionic but it doesn't go away.
Moderator edit: Updated subject for clarity
01-28-2020 16:45
01-28-2020 16:45
Try a Factory Reset by swiping left to Settings and then About, Factory Reset.
01-30-2020 19:14
01-30-2020 19:14
Hi @Ponymunchies, welcome to the Community Forums!
Thanks for bringing this to my attention and for restarting your device prior to posting. You can try the factory reset that was shared by our friend @SunsetRunner, also, you check the instructions that are specified on our help article: How do I change the clock face on my Fitbit device? and let me know if the issue persists.
I'll be around if you need anything else.
02-02-2020 17:38
02-02-2020 17:38
Hi I've tried and it doesn't seem to work. I have a warranty so I'll try to get a replacement.