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Ionic showing high heart rate readings

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‎02-06-2020 10:54 - last edited on ‎02-07-2020 10:10 by Fitbit Moderator

‎02-06-2020 10:54 - last edited on ‎02-07-2020 10:10 by Fitbit Moderator

I’m finding that my Iconic gives me extremely high rate readings many times when I haven’t even started to breath like I’m cardio level work.  Anyone else experience this?

 

Moderator edit: Updated subject for clarity 

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3 REPLIES 3

‎02-07-2020 10:09

‎02-07-2020 10:09

@YukonYankee A warm welcome to the Community. Thanks for the details mentioned. 

 

I would like you to make sure you've tried these tips to improve your heart-rate reading on your Fitbit Ionic. 

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎08-25-2021 01:52

‎08-25-2021 01:52

I am experiencing the same issue. I have restarted my device, powered off and on, repositioned the location on my wrist, etc. All to no avail. Very disappointing and frustrating. 

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‎08-25-2021 16:23 - last edited on ‎07-02-2024 16:12 by Fitbit Moderator

In response to Jarule

‎08-25-2021 16:23 - last edited on ‎07-02-2024 16:12 by Fitbit Moderator

@Jarule Hi there. 

Thanks for the details mentioned and the troubleshooting performed. I see where your frustration is coming from. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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