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Ionic showing sleep pattern and not sleep stages

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Does anybody else have missing sleep data ...It seems that once or twice a month  have missing sleep patterns ...Ionic Tracker

 

Moderator edit: Updated subject for clarity 

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@Sirinsomniac It's nice to see you around. Thanks for the details mentioned. 

 

There are a few scenarios where you might see your sleep patter (which shows your time asleep, restless, and awake) instead of sleep stages:

 

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

Keep me posted. I'll be around if you have any additional questions. 

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