Ionic shows correct time and App is a day behind

[Gemclare]

I swapped my ionic the other day to a new one and since then it is a day behind. It counted all my steps yesterday and added them to Monday but has not counted them all togethert on the app and the app thinks currently itis Tuesday but it is actually wed today. The date on the watch is correct but it isn't on the right day on the app .

Moderator edit: Updated subject for clarity.

[YojanaFitbit]

Hi @Gemclare, it's nice to see you here on the Forums. 

I was surprise to see your post, as it is the first time that I've seen this question. Would you mind sending screenshots of what you can see during those days until now? Also a picture of the actual information that your Ionic is showing to compare them. We got some people asking about how to change the time on Ionic due to daylight saving, but I don't think it is something that is related to that topic. 

I'll be around, thanks in advance. 

[Gemclare]

Hi. I have been able to sort of by changing the date on my phone. It's strange as my Fitbit does not have the exact time as my phone. There is a 2 minute difference between them. 

Sent from Yahoo Mail on Android

[YojanaFitbit]

Hey @Gemclare thanks for getting back. Great to see that you have been able to sort of by changing the date on my phone.

Two minutes difference is not normal either. Please confirm that your Fitbit App and phone are up to date first, then you can follow these steps to reconnect your devices:

1. Force quite the App and turn off your phone
2. Open Fitbit App, go to Account (upper right corner) > Delete Fitbit tracker from the Account
3. Open the Bluetooth Setting on your phone and delete Fitbit tracker from there too
4. Reboot Bluetooth to make sure tracker is not there
5. Restart your tracker  a couple of times and Access back to Fitbit App > Account to set up your Fitbit tracker back
6. Turn on notifications

Please keep me posted on the resolution!