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Ionic shows the time, goes blank and then show time again

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‎11-12-2019 07:47 - last edited on ‎11-13-2019 12:12 by Fitbit Moderator

‎11-12-2019 07:47 - last edited on ‎11-13-2019 12:12 by Fitbit Moderator

My Ionic will show the time, go blank, then show the time again.  Is this normal?  Or is death of this device imminent?  Thanks!

 

Moderator edit: Updated subject for clarity 

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‎11-12-2019 08:03

‎11-12-2019 08:03

Try a Restart and do it several times if necessary.

View best answer in original post

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5 REPLIES 5

‎11-12-2019 08:03

‎11-12-2019 08:03

Try a Restart and do it several times if necessary.

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‎11-12-2019 08:04

In response to SunsetRunner

‎11-12-2019 08:04

Thanks for your help!

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‎11-12-2019 08:06

In response to gabesdaddee

‎11-12-2019 08:06

Did it work?

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‎11-12-2019 08:09

In response to SunsetRunner

‎11-12-2019 08:09

I think it may have.  Appreciate it.  This watch is a love hate for me.  I always wanted one.  When I bought it is has been nothing but a nightmare.

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‎11-13-2019 12:15

In response to gabesdaddee

‎11-13-2019 12:15

@gabesdaddee Welcome to the Community. Thanks for the details mentioned and the troubleshooting performed. If you continue having issues with your Ionic, I can create a case on your behalf with our Support team and they will continue assisting you. 

 

@SunsetRunner Thanks for your advice. 

 

Let me know if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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