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Ionic - some problems

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‎10-05-2017 17:10

‎10-05-2017 17:10

Hello, just got my Ionic yesterday and I noticed a few things:

 

1) It does not detect sleep properly (I will try to wear it more tight tonight to see if that would help)

2) For some reason, it counts that I climber floors? I have not. Not sure why this is showing? Anyone had problems with that?

3) It seems like my activity minutes show more than they really are? Also, I noticed that when I would smoke a cigarette, it would count it as active minutes? Any ideas?

 

Thank you. 

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4 REPLIES 4

‎10-05-2017 17:40

‎10-05-2017 17:40

1) It does not detect sleep properly (I will try to wear it more tight tonight to see if that would help)

I've noticed this as well, have worn the tracker to sleep four nights now and no sleep has been detected. What's your resting heart rate? I think maybe Fitbit assumes some arbitrary heart rate above which one couldn't possibly be sleeping...

 

2) For some reason, it counts that I climber floors? I have not. Not sure why this is showing? Anyone had problems with that?

Yes. It's been a long outstanding issue on all of their trackers that measure floors climbed.

 

3) It seems like my activity minutes show more than they really are? Also, I noticed that when I would smoke a cigarette, it would count it as active minutes? Any ideas?

When you smoke your heart rate increases. Fitbit ASSumes that the only cause of an increased heart rate is being active, and therefore reports active minutes.

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‎10-05-2017 19:14

In response to SunsetRunner

‎10-05-2017 19:14

A gust of wind can register a floor count. I forget the reason why. But if it’s a windy day and open/closing a door to the outside can cause that. 

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‎10-05-2017 19:35

In response to Bunnybear_05

‎10-05-2017 19:35

@Bunnybear_05 wrote:

A gust of wind can register a floor count. I forget the reason why.

The reason is because it uses a altimeter to measure barometric pressure to calculate the change in altitude - a 10' change in altitude is considered one floor. When a severe storm front approaches it can register a lot of floors.

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‎10-05-2017 20:03

‎10-05-2017 20:03

Thanks everyone for the response! I will keep monitoring the watch and see if there are any other problems.

 

Aside from that, I really like the Ionic and got used to it pretty quickly. The BPM meter seems pretty accurate and it performs very well during intense exercise (competitive soccer). 

 

The apps are pretty cool so are the notifications. So far so good! 

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