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Ionic stopped syncing

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‎03-24-2021 01:24 - last edited on ‎03-25-2021 14:17 by Fitbit Moderator

‎03-24-2021 01:24 - last edited on ‎03-25-2021 14:17 by Fitbit Moderator

My ionic suddenly stopped syncing this morning at 9am and I've had a huge walking day.  How can I get my iPhone 12 to sync with my Ionic?

 

Moderator Edit: Clarified subject

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‎03-25-2021 14:19

‎03-25-2021 14:19

@AndyKlump Welcome to the Fitbit Community. Thanks for the details shared. 

 

I moved your post to this board, because it's more related to the topic. I was able to see that you've been in contact with our Support team, please continue the communication with them. 

 

Have a nice day. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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